Careers

Personal Insurance – Account Manager / Customer Service Representative – Experienced | Coon Rapids

Position Type: Full-time, Salaried with Benefits

Position Type: Full-time, Salaried with Benefits

Salary Range: $55,000 – $72,500 (Depending on Experience)

Company Overview

Maverick Risk Partners – our approach is “People over Policies”.

We are a growing commercial and personal independent insurance firm that integrates established risk management strategies, offering innovative solutions beyond traditional insurance practices. We utilize evolving technology platforms to improve our level of service with clients and maximize efficiency in our daily processes.

Summary

We are seeking to add a engaged, driven and passionate personal account manager to our team. We would welcome the right candidate at an entry level or experienced level, as well as a candidate currently working for a captive carrier for the position.

Key Qualities to Succeed:

• Humble, Hungry, and Smart: We value individuals who are humble, eager to learn and grow, and possess sharp problem-solving skills.
• Driven and Self-Motivated: The ideal candidate will be self-driven, proactive, and able to take initiative to meet and exceed goals.
• Team Player: While the role requires independent work, collaboration and teamwork are essential for success in our environment.
• Detail-Oriented: Accuracy and attention to detail are critical for managing client accounts effectively.
• Technologically Enthused: Very proficient with a wide array of technology and an eager willingness to adapt to new systems and tools is necessary for success in this role.

Responsibilities:

• Provide outstanding customer service to clients, addressing inquiries, and resolving issues in a timely and professional manner.
• Manage client accounts, including communication with clients, carriers, and team members.
• Offer advice and assistance with policy renewals, changes, and coverage needs.
• Ensure consistent and accurate documentation of all processes in management systems.
• Collaborate with team members to optimize workflow and achieve team goals.

Required Qualifications:

• Must have a current and active Property & Casualty Insurance License.
• Must have at least 2 years in current position in personal insurance Account Management or Customer Service experience.
• Technical knowledge of all lines of personal coverages for experienced level position
• Excellent communication and interpersonal skills.
• Strong organizational skills and ability to multitask and prioritize tasks effectively.
• Attention to detail and strong problem-solving abilities.
• Ability to work independently while also contributing to a collaborative team environment.
• Be internally driven and passionate about life. Actually.

Compensation:

Entry Level: No positions at this level available at this time

Mid-Level / Experienced: $55,000.00 – $72,500 per year – depending upon personal specific experience.

Benefits:

• Group Medical, Dental & Vision coverage.
• Supplemental Benefits
• Robust Paid Vacation & Sick Leave
• Retirement Benefits including Matching
• Continuing Education including Credential Courses (CIC, CISR, etc.)
• Hybrid Policy eligible

People who tend to flourish in this position include those who prefer a service position over a sales position, individuals previously in assistant insurance CSR roles looking to deepen their professional role and looking to expand their professional experiences.

If you are a motivated individual who thrives in a collaborative environment and is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Join us in making a difference in the lives of our clients!

Salary Range: $55,000 – $72,500 (Depending on Experience)

Company Overview

Maverick Risk Partners – our approach is “People over Policies”.

We are a growing commercial and personal independent insurance firm that integrates established risk management strategies, offering innovative solutions beyond traditional insurance practices. We utilize evolving technology platforms to improve our level of service with clients and maximize efficiency in our daily processes.

Summary

We are seeking to add a engaged, driven and passionate personal account manager to our team. We would welcome the right candidate at an entry level or experienced level, as well as a candidate currently working for a captive carrier for the position.

Key Qualities to Succeed:

• Humble, Hungry, and Smart: We value individuals who are humble, eager to learn and grow, and possess sharp problem-solving skills.
• Driven and Self-Motivated: The ideal candidate will be self-driven, proactive, and able to take initiative to meet and exceed goals.
• Team Player: While the role requires independent work, collaboration and teamwork are essential for success in our environment.
• Detail-Oriented: Accuracy and attention to detail are critical for managing client accounts effectively.
• Technologically Enthused: Very proficient with a wide array of technology and an eager willingness to adapt to new systems and tools is necessary for success in this role.

Responsibilities:

• Provide outstanding customer service to clients, addressing inquiries, and resolving issues in a timely and professional manner.
• Manage client accounts, including communication with clients, carriers, and team members.
• Offer advice and assistance with policy renewals, changes, and coverage needs.
• Ensure consistent and accurate documentation of all processes in management systems.
• Collaborate with team members to optimize workflow and achieve team goals.

Required Qualifications:

• Must have a current and active Property & Casualty Insurance License.
• Must have at least 2 years in current position in personal insurance Account Management or Customer Service experience.
• Technical knowledge of all lines of personal coverages for experienced level position
• Excellent communication and interpersonal skills.
• Strong organizational skills and ability to multitask and prioritize tasks effectively.
• Attention to detail and strong problem-solving abilities.
• Ability to work independently while also contributing to a collaborative team environment.
• Be internally driven and passionate about life. Actually.

Compensation:

Entry Level: No positions at this level available at this time

Mid-Level / Experienced: $55,000.00 – $72,500 per year – depending upon personal specific experience.

Benefits:

• Group Medical, Dental & Vision coverage.
• Supplemental Benefits
• Robust Paid Vacation & Sick Leave
• Retirement Benefits including Matching
• Continuing Education including Credential Courses (CIC, CISR, etc.)
• Hybrid Policy eligible

People who tend to flourish in this position include those who prefer a service position over a sales position, individuals previously in assistant insurance CSR roles looking to deepen their professional role and looking to expand their professional experiences.

If you are a motivated individual who thrives in a collaborative environment and is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Join us in making a difference in the lives of our clients!